Privacy Policy

Information you give us:

• Contact form: your name, email address, company or shop name (optional), the topic and your message
• Demo quote form: your name, email address and the services you pick, used to email you the demo estimate
• Newsletter signup (optional): your email address

Information collected automatically: server logs needed to run and secure the website (for example, IP addresses), and website usage data such as pages viewed, the site that referred you, device type, LINE button clicks and form submissions. Section 6 explains how this is measured and what you can choose.

We use your data to:

• Respond to your inquiry or consultation request
• Send you the demo or quote you requested
• Send you news, if you signed up for it
• Follow up on your project if you proceed with our services
• Understand which pages are useful and measure our ads (see section 6)

We do not sell or rent your personal data. What you enter in our forms is not sent to Google Analytics or Google Ads, and we do not share it with third parties for marketing purposes.

Your form submissions are forwarded to our internal automation system (hosted on secure infrastructure) for processing. Data is stored only as long as needed to fulfill the purpose for which it was collected, or as required by law.

We use the following services to process your data:

• Vercel (website hosting, including Vercel Web Analytics and Speed Insights, which count visits and measure page speed in aggregate)
• Google Analytics 4 and Google Ads (website usage and ad measurement, under the conditions in section 6)
• Our self-hosted internal automation system, which receives form submissions so we can reply
• Email delivery services for sending quotes and responses

Each service processes data according to their own privacy policies, and some may process it on servers outside Thailand.

Under the Thailand Personal Data Protection Act (PDPA), you have the right to:

• Access your personal data we hold
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at contact@vivavizion.com.

This website uses the following cookies and measurement tools:

• Essential: cookies or browser storage that remember your language, light or dark theme, and your cookie choice
• Vercel Web Analytics and Speed Insights: count page views and measure load speed in aggregate. They do not use cookies and do not identify you.
• Google Analytics 4 and Google Ads: we use Google Consent Mode v2. Before you answer the cookie banner, or if you click "Decline", no Google Analytics or Google Ads cookies are set. Google's tag only sends cookieless signals, such as a page being opened or a LINE button being clicked, which Google uses for aggregate estimates. If you click "Accept", Google Analytics and Google Ads set cookies so we can count return visits and measure whether our ads lead to contact, such as a LINE click or a contact form submission.

Your choice is remembered in this browser. To change it, clear the site data (cookies and stored data) for vivavizion.com in your browser settings, and the banner will ask again on your next visit.

For questions about this privacy policy or to exercise your data rights:

Vivavizion
Email: contact@vivavizion.com
LINE: @vivavizion